Plan Your Visit

Everything you need to know before coming in, booking, arrival, and what to expect, all in one place.

How to Book an Appointment

We’ve made booking your visit simple and flexible. Choose the option that works best for you, and our team will take care of the rest.

What to Expect on Your Visit

From the moment you arrive, our goal is to make your experience smooth, comfortable, and stress-free.

Our front desk team will welcome you and assist with registration.

You’ll meet with a qualified healthcare professional who listens and understands your needs.

Receive treatment, advice, and next steps clearly explained.

Advent Med - FAQs

Frequently Asked Questions

Find answers to common questions about our services, appointments, and facilities.

Do I need an appointment to be seen?

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Appointments are recommended for faster service, but walk-in visits are accepted depending on availability.

What services do you offer?

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We offer a wide range of medical and dental services, including general and family care, women and child health services, dental care, specialized medical and surgical services, as well as on-site diagnostics, pharmacy, and physiotherapy.

Do you treat both adults and children?

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Yes, we offer medical and dental care for patients of all ages.

How can I book an appointment?

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You can book online through our website, call us directly, or visit the centre in person.

Do you accept insurance?

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We accept selected insurance providers. Please contact us to confirm coverage before your visit.

Where are you located?

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We are located at Polo Center, First Floor, Nakuru. Full directions are available on our Contact page.

How early should I arrive for my appointment?

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We recommend arriving 10–15 minutes early to allow time for registration.

Are diagnostic tests done on-site?

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Yes, we offer on-site laboratory and diagnostic services for accurate and timely results.

Can I get my medication at the centre?

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Yes, our on-site pharmacy provides prescription medications and essential health products.

What should I bring for my visit?

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Please bring a valid ID, any previous medical or dental records, and insurance details if applicable.